An Outsourcing Solution for Consumer-Directed Healthcare that Payors Cannot...
The rise of consumer-directed healthcare (CDH) and high-deductible health plans is impacting all healthcare industry stakeholders. One impact is that payors need to adjust their capabilities in...
View ArticleHow One Outsourcer Uses Another to Keep Its Work Onshore
Offshore claims processing has traditionally been cheaper than in the United States for obvious reasons-the price of keying in data overseas is a fraction of what it is here. Antares Management...
View ArticleThe Convergence of Healthcare and Financial Services
Outsourcing’s Role in Facilitating Change that Disrupts Business as Usual in the form of Integrated Solutions Consumer-directed healthcare is driving a convergence of technologies and business...
View ArticleGotchas For SMB Insurance Companies
SMB insurance companies face more challenges in adopting outsourcing than companies in just about any other industry. This is not to say they don’t enjoy substantial benefits when they do–lower cost,...
View Article5 Trends in Global Business Center Development
Offshore captive development and Global Business Services (GBS) have been integral to the growth and expansion of multinational corporations in recent years. With globalization and technological...
View ArticleExplosive Growth Digital Transformation
A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective strategies for overcoming internal obstacles to digital transformation and the crucial...
View ArticleReducing Costs While Improving Patient Safety
How healthcare providers are cutting costs and improving patient care by integrating IMS, Compliance, Business Intelligence and Mobility solutions According to Gartner, the pace and magnitude of...
View ArticleLeading Reasons to Outsource Your IT Services
Taking the IT outsourcing plunge is nothing to take lightly. But what’s really holding you back? Often it’s fear of the unknown, along with fear of losing full control, that keeps you from experiencing...
View ArticleTop 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in their outsourcing agreements. It is based on 100 in-depth interviews with...
View ArticleSix Ways BPO Looks Different | Article
The BPO landscape is changing as fast as the colors on the leaves as summer turns into fall. Why now? Professor Ilan Oshri, Professor of Technology and Globalization at the University of Loughborough,...
View ArticleBig Data Trends : New Uses, New Challenges, New Solutions | Article
It’s hard to find a business enabler that’s evolving as quickly as Big Data analytics. This undisputed darling of the loyalty program and retail world has now infiltrated nearly every industry, from...
View ArticleIndependent Insurance Agencies Embrace Outsourcing to Thrive in a Challenging...
It’s not easy being an independent insurance agent these days. Margins are down, the market is soft and direct sellers are promoting a virtual, ‘click-and-pick’ approach to an industry traditionally...
View ArticleMaximizing Healthcare Payment Automation | White Paper
More than half of the transactions within the US healthcare industry are still paper-based. In addition, there is a processing lag if the payment is paper and the remittance is electronic. Several...
View ArticleUK Insurance Company’s Outsourcing Success Combines Cost Savings with...
Changes in technology and the business landscape can necessitate implementing strategic changes for a company to remain competitive. Add new government regulations, and you have a good reason to...
View ArticleAn Outsourcing Solution for Consumer-Directed Healthcare that Payors Cannot...
The rise of consumer-directed healthcare (CDH) and high-deductible health plans is impacting all healthcare industry stakeholders. One impact is that payors need to adjust their capabilities in service...
View ArticleReducing Costs While Improving Patient Safety
How healthcare providers are cutting costs and improving patient care by integrating IMS, Compliance, Business Intelligence and Mobility solutions According to Gartner, the pace and magnitude of...
View ArticleLeading Reasons to Outsource Your IT Services
Taking the IT outsourcing plunge is nothing to take lightly. But what’s really holding you back? Often it’s fear of the unknown, along with fear of losing full control, that keep s you from...
View ArticleTop 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in their outsourcing agreements. It is based on 100 in-depth interviews with...
View ArticleIs Your Data Dirty?
Pre-adjudication—anything that happens before the payment of a claim—is especially valuable for today’s health plans, benefit administrators and networks. By focusing on the front end, the...
View ArticleBancTec – iBPO – The Smarter Way to Outsource | Service Provider
BancTec is a global leader in business process outsourcing (BPO), providing financial transaction automation and document management services for organizations seeking to drive efficiency in their...
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